Check Status, Upgrade Turnaround Service Level, or Cancel Admins will also need to approve requests they’ve submitted themselves. Remember though that the request will need to be approved by a Knowmia Site Admin or a Knowmia Caption Admin for the request to be sent to 3Play Media. Click Select an Action and from the drop-down menu that appears select Request 3rd Party Captions.Ĭlick Confirm once Request 3rd Party Captions has been selected. Navigate to the Media section in My Library within your TechSmith Knowmia site and click the video that requires closed captions.įrom the video page, click the Accessibility button located directly below the video. The closed captions will be sent back to the video automatically upon completion of the transcription process. Once the integration has been set up, follow the steps below to request closed captions for your recordings stored on your Knowmia site.Ĭaption requests can be submitted by the video owner or by users who manage captions ( Caption Admins, accessibility assignees, etc.). Each request requires approval from either a Knowmia Site Admin or a Knowmia Caption Admin before the request will be sent to 3Play Media.
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